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TAXES

VAT and duties

All prices indicated in the online shop include the requested taxes (VAT), if applicable. At check out and on invoices VAT will be shown separately.
According to Austrian law artists are charged with 13% VAT/MwSt on their activities and goods. 

Please be aware that international orders (outside the EU) may be subject to duties and taxes imposed by the destination country which are levied once a shipment reaches the recipient‘s country. In this case, you would be responsible for any additional charges. Unfortunately I have no control over this, nor can I determent if there will be any costs and what they may be. Customs policies vary widely from country to country but you can contact your local customs office for more information.

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Return Policy

Right of Revocation

Customers have the right to revoke the contract within 14 days without providing a reason (with the exception of custom-made prints, which are final sale and non-returnable). The revocation period is 14 days from the day you, or a third party designated by you (other than the carrier), take possession of the goods. The purchase price, minus shipping charges, will be refunded. 

How-to

If you indent to return a product, please drop us a quick note before you ship it back to us. The items must be returned unused and in the same condition as they were upon receipt, in the same original packaging and need to be shipped properly packed and trackable to your own charge. Note that the right of withdrawal is annulled if you use or damage the product in a way that obviously reduces the sales value significantly.

To exercise your right of revocation, you need to inform me with a clear and explicit statement (e.g. by letter, e-mail, fax) about your intend to revoke this contract at:

Thoth Adan
Hellbrunner Str. 3 – Künstlerhaus
1st Floor – Studio 12
5020 Salzburg
Austria

Email: office(at)thoth-adan.com

If a returned item is shipped from a country outside the EU, please clearly mark the package ‘RETURNED GOODS’, to avoid any customs charges. Thoth Adan is not responsible for any customs charges regarding the returned parcel. Any charges incurred are the responsibility of the customer.

Refund

When we have received the items and approved the return we will return to you all payments which we received from you except shipping costs, to your account within 14 business days. 

Damaged goods

In the case of damages incurred by shipment, please send a photographic documentation and contact me right away.

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Additional Info

Wholesale

If interested in wholesale, collaboration or commission feel free to contact me for further information and discounts!